Kayla's Trichotillomania story
Kayla tells her story
I am a CT native and came to your New York City salon. I've had Trichotillomania for many years but nothing really helped me get ahead of it. During this time, I also lost over 100 lbs naturally through diet and exercise but my hair loss also increased.
I love reddish brown hair that looks natural. I never realized that something like this was even possible.
I have had an Intralace system since 2023 and I can't imagine life without it.
I'm very athletic and I work out 5 days a week. I am so grateful that the system doesn't stop me from doing all the things I want to do. I run, play sports, and recently got married. I was so happy on my wedding day that I was just like every other bride. Happy and having fun at my wedding.
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Kayla showing parting loss due to Trich
Kayla with her Intralace
Kayla before
Kayla showing her long soft curls
Further information on Trichotillomania and our approach to combatting it.
Here you'll find lots more information on Trichotillomania, along with client journeys, videos, images and a UK documentary which featured our work and two of our clients.
Getting in touch
If you suffer from Trichotillomania like Kaila and you'd like a free consultation to see how we can help, please contact us via our New York Contact page

Comments by Lucinda Ellery
We were so happy to be able to help Kayla in her journey with both weight loss and hair loss caused by trichotillomania. For years, she struggled with the emotional and physical effects of hair loss, constantly hiding under hats and worrying that her thinning areas would be noticed. As someone who is extremely active and passionate about fitness, she was also worried that any type of hair restoration system wouldn't be strong enough to keep up with her demanding lifestyle.
Kayla plays several sports and works out daily, so durability and comfort were top priorities. She asked thoughtful questions about how the Interlace hair system would hold up during sweat, swimming, and even contact sports. Once she experienced the system for herself, she was amazed to discover that it truly functions like natural, healthy hair. She can walk, run, swim, or play soccer and volleyball without ever worrying about slippage or damage.
One of the things Kayla loves most is the flexibility, she can wear her hair in a ponytail or messy bun for the gym, or leave it down and flowing for an evening out. The Interlace system has given her freedom, confidence, and peace of mind that she hadn't felt in years.
For women experiencing trichotillomania, thinning hair, or other forms of female hair loss, Kayla's story is a wonderful reminder that you don't have to give up the things you love. With the right solution and support, you can live an active, fulfilling life — and feel beautiful every step of the way.